After‑sales Service Content

We provide reliable products and comprehensive services to our customers. We sincerely welcome partners from all industries to visit and discuss cooperation, for mutual growth and shared success.

Telephone Hotline Service

365‑day, 7×24‑hour 400 hotline service support is available. Users may directly call our technical engineers to ask for solutions, report product defects, request documentation, seek technical guidance, or address other issues.

E‑mail Support Service

365‑day, 7×24‑hour e‑mail support is available.
E-mail：gqhbtop@gmail.com

Remote Technical Support Service

Our company has established a technical support and response center with dedicated personnel on duty. With the user's authorization, we can provide timely remote online fault diagnosis, analysis, and resolution.

On‑Site Support Service

When needed, our company will dispatch experienced technical engineers to the user's site in a timely manner. Our engineers will work directly within the user's environment, conducting thorough inspections of equipment operation, engaging in face‑to‑face discussions with users, and performing reliable and effective fault prediction, issue tracking, anomaly elimination, and system optimization.

Training Support Service

We provide user training services in accordance with product training plans, covering product installation, configuration, operation, and maintenance, along with relevant training materials. All training courses are delivered by technical personnel with sound theoretical knowledge and extensive practical experience.

Follow‑Up and Return Visit Service

1. We provide user follow‑up services, documenting user issues in a timely manner and resolving them as quickly as possible. After project completion, we will conduct follow‑up visits at regular intervals.
2. We regularly send materials to users, providing introductions to new features, new technologies, and latest industry developments.

WhatsApp：86 18737959990

Manager Liu：+8618737959990

Manager Yang：+8615037920517
Email：gqhbtop@gmail.com
Address：Zhongmai Red Oriental Plaza, Xigong District, Luoyang City, Henan Province, China

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WhatsApp：8618737959990

Email：gqhbtop@gmail.com

Manager Liu：+8618737959990

Manager Yang：+8615037920517

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